Frequently Asked Questions
Everything you need to know about our flags and services.
Where are your flags manufactured?
We take great pride in our heritage; the majority of our flags are 100% Made in the USA using high-quality, domestic materials to ensure long-lasting durability.
How long will it take to receive my order?
Standard stock items typically ship within 1-2 business days. Custom flag orders generally require 2-3 weeks for production depending on the complexity of the design.
What is the difference between nylon and polyester flags?
Nylon is lightweight and flies in the slightest breeze, making it ideal for most residential use. Polyester is a heavier, open-weave fabric designed for high-wind areas and maximum durability.
Can I return a custom-made flag?
Because custom flags are manufactured to your specific requirements, they are non-returnable unless there is a verifiable manufacturing defect or error on our part.
Do you offer flag repair services?
Yes, we offer professional flag repair and re-hemming services for larger flags to help extend their life, provided the material is still in stable condition.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.